Booking Policies
- All bookings required a $50 non-refundable deposit to secure your date and time.
- Dates are not reserved until the $50 non-refundable deposit is received.
- Any remaining party balance is due in full 7-days prior to the event date.
- We required a minimum of 12 guests for any party booking.
- For large public events or fundraisers, custom minimums and arrangements may apply. Please contact Teddy Bear Mobile Mid-South directly for more details.
Refund Policies
- The initial booking deposit is non-refundable.
- If the client cancels less than 72 hours before the scheduled event time, they will forfeit 50% of the remaining total balance.
- No refunds will be issued for events canceled on the day of the event.
- If Teddy Bear Mobile Mid-South must cancel due to rare circumstances (e.g., severe weather or emergency), all funds including the deposit will be fully refunded or applied to a rescheduled date.
Cancellation Policies
- Cancellations must be submitted via email to be considered valid.
- If you cancel more than 7 days before the event, only the non-refundable deposit is forfeited. Cancellations made between 3 and 7 days before the event will result in forfeiting the deposit + 25% of the total event cost.
- Cancellations made less than 72 hours before the event follow the refund policy rules listed above.
- Rescheduling is encouraged instead of canceling.