All event bookings require a $50 non-refundable deposit to secure your date and time, and dates are not reserved until this deposit is received. A minimum of 12 guests is required for all party bookings, and any remaining event balance must be paid in full 7 days before the scheduled date. For large public events or fundraisers, custom minimums and special arrangements may apply.
The $50 booking deposit is always non-refundable. If the client cancels more than 7 days before the event, only the deposit is forfeited. Cancellations made between 3 and 7 days prior will result in losing the deposit plus 25% of the total event cost. If the cancellation occurs less than 72 hours before the event, 50% of the remaining balance will be forfeited, and no refunds are issued for events canceled on the day of the booking. All cancellations must be sent by email to be considered valid.
If Teddy Bear Mobile Mid-South must cancel due to emergencies or severe weather, all payments including the deposit will be fully refunded or applied to a rescheduled date. Clients are encouraged to reschedule rather than cancel whenever possible. By booking with Teddy Bear Mobile Mid-South, the client acknowledges and agrees to all terms and conditions listed above.